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Arlin Technologies, Inc.
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Technical Support

Questions

Your question may have already been answered on our Frequently Asked Questions (FAQ) page. Please check there first for quick answers before contacting us. Thank you.




File Transfer Information

After you
sign up to host your site with us, you will receive an e-mail confirming your account, and a user identification name and password which will be needed to upload your files to our server. After your site has been set up on our end, you can FTP to: "ftp.arlin.net" using your user ID and logon password. Upon entrance, you will be in your web site's root directory, where your site files will reside. The default document is "index.htm"

You may also upload your site to us with MS. FrontPage if your site was developed in MS FrontPage. If so, be sure to publish it directly to our server to make sure all the required FrontPage extensions are sent.



Download Links

If you need additional software to upload your files, you can download
WS_FTP here or go to www.tucows.com or www.shareware.com to check out ratings and reviews of other FTP applications.



How to Contact Us

For general information, please contact us by
e-mail or facsimile first. Please include your login name and/or the domain name you need assistance with when you write requesting support. We will respond to your support request e-mail within 24 hours. If urgent, you may call our corporate office for assistance.



E-mail Addresses

sales@arlin.net - Sales Department
design@arlin.net - General Design Department
roseillus@email.com - Quality Design Department
support@arlin.net - Technical Support
billing@arlin.net - Billing Department
suggestions@arlin.net - Suggestions




Locations

Corporate Office:
Arlin Technologies, Inc.
22 Mountain Avenue
Monsey, New York 10952


Quality Design Department:
Quality Design Department, ATTN: Rose
P.O. Box 295
Penngrove, California 94951




Office Hours

Monday - Friday 8 AM to 5 PM, EST (Corporate Office)



Telephone Contact

(845) 425-0197 [General Information]
(707) 829-8164 [Quality Design Dept.]
(914) 425-5934 [Facsimile]
(800) 545-6055 [Toll-free, General Information]
(877) 651-1555 x7493# [Toll-free, Quality Design Dept.]






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